Our Practice

Registration

Please phone the Practice during office hours on 01363 772860 to register your pet with us.  By registering your pet before we need to see them will help if they should need to be seen in an emergency as we will have all their details to hand including previous history.

Free check for new animals/clients

We offer a free pet check for new pets and new clients, to enable us to advise as to worming and flea treatments.

Appointments

Consultations are by appointment only.  These can be made by telephoning the Practice or calling in to see our receptionist. Emergencies are seen at any time but please phone ahead wherever possible.

Home Visits

These can be arranged but do incur an additional cost to cover travel.

Consultations

The Vet will examine your pet and talk to you in detail about the problem. We pride ourselves in taking time to discuss  the course of treatment and any tests or further examinations which may be required.

We appreciate that there is a lot to take in, and it can be difficult to concentrate as you may be worried about your pet, or have young children with you.  If you have any queries at the time or when you get home never hesitate to get in touch with us, we are always happy to discuss things further.

Repeat Prescriptions

Wherever possible please give us 24 hours notice. This allows the receptionist to check any details or speak to the vet involved.

If your pet has not been seen for six months our receptionists will ask you to make an appointment for a "prescription check up". As with us, medical conditions often change and it is important for us to meet together and ensure that the medication and dose are still appropriate.

Payment

In order to keep costs down we ask for payment at the time of consult.  We accept all major credit/debit cards, cheques and cash.

If you have a problem with paying please speak to the vet or Practice Manager before treatment.